Articles

Voice AI for ecommerce, explained

Practical, people-first guides across two pillars of Kiyoto: outbound cart recovery — using conversational calls to recover abandoned Shopify checkouts — and inbound customer service — answering order, shipping, and returns calls with approved store knowledge and clean human escalation.

Cart Recovery5 min read

AI Voice Agent for Abandoned Cart Recovery: How It Works for Shopify

A practical guide to using conversational AI calls as part of a Shopify abandoned-cart recovery workflow.

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See how Kiyoto answers calls, resolves support questions, and follows up with shoppers automatically.