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Your monthly price is $20 base + $0.10 per call minute used. SMS and AI voice agent minutes are billed separately at $0.016 and $0.30 per minute respectively. There are no per-seat fees — add as many agents as you need.
Kiyoto AI is fully usage-based — you only pay for what you actually use. There are no overage penalties. At the end of the month you are billed for your real usage at the same per-minute rate shown above.
Yes. You can start for free with no credit card required. The free tier gives you access to all features so you can see how Kiyoto AI fits your Shopify store before committing to paid usage.
A call minute is any minute of connected call time — inbound or outbound — handled by a human agent at $0.10/min. AI voice agent minutes (when the AI handles the call autonomously) are billed separately at $0.30/min due to the additional compute involved.
No. Kiyoto AI connects to your existing Shopify store via our native integration. You keep your current Shopify plan and add Kiyoto AI on top — no separate Shopify app fees.
For teams using more than 25,000 minutes per month we offer custom pricing, dedicated onboarding, priority support, custom SLAs, and advanced security configurations. Contact our sales team to get a tailored quote.
Yes — there are no contracts or cancellation fees. You can downgrade or cancel at any time from your dashboard. Any unused prepaid credit is refunded on a pro-rated basis.